Development Manager

We are very excited to be posting the major and permanent, full-time role of Development Manager for the Toronto Environmental Alliance (TEA).

This is an exciting and newly revitalized role with a large amount of creative control. The right candidate is ready to take on something new, roll up their sleeves and build a professional, compassionate and effective team of frontline organizers. In a year with two major elections on the horizon, this role will allow an innovative and adaptive candidate to make their mark on the city.

TEA is one of the only local environmental organizations in Toronto that has maintained an in-house door to door and phone fundraising/community organizing team. It is something that we are incredibly proud of, and a critical cornerstone of our community engagement model.

Every year, we knock on roughly 88,000 doors! We engage thousands of Torontonians in meaningful discussions around environment, the community benefits of climate action and informed participation in local politics. We believe the best way to spread awareness while increasing engagement- is to have a conversation.

Our in-house canvass teams are also instrumental in the crucial fundraising that sustains our work. The greatest thing about managing in house fundraising is that you get to canvass directly for the organization you’re representing. You are both a member and community advocate for TEA. Many of our members remember the names and faces of our canvass team and look forward to meeting them annually at their door or on the phone. It’s a special relationship that we’re thrilled to foster.

Position: Development Manager  

Hours: FT 35-37.5 hours per week depending on need

Salary/Benefits: $21.50/hr, three weeks paid vacation every year, transit reimbursement

Reports to: Development Director

Ideal start date: February 19th, 2018 (negotiable)

The Position:

The Development Manager  is the attentive and proactive leader of the canvass teams. The ideal Development Manager is passionate about community engagement, speaking with the public and supporting our frontline campaigners. The Development Manager leads our in-house door to door and phone canvass teams in acquiring high quality, low attrition monthly donors, and one time supporters. They also assist in the expansion of TEA’s supporter and email list, campaigns actions involving our community, public facing messaging, as well as sophisticated data collection.

The main role of the Development Manager is to lead the canvass teams. The Development Manager is responsible for the overall performance of all canvass staff, the recruitment, training and management of new staff, and special projects where applicable. The role of the Development Manager also includes the maintenance of a personal fundraising goal as determined by the Development Director.


Responsibilities:

  • Build, recruit, train and manage canvass teams that meet and exceed their fundraising and engagement targets.
  • Build engagement materials that keep the team abreast of City Councilor positions, changes in ward politics, deputations at City Hall and organizing strategy
  • Ensure that City turf is strategically developed to complement performance and Campaigns strategy
  • Ensure that, wherever possible, innovations to canvass allowing for community organizing and deeper engagement with our supporters move forward.
  • Lead the weekly Canvass Manager meeting managing performance, targets, HR, motivation and team building
  • Ensure weekly briefings between TEA’s Campaigns team and Canvass are educational, engaging and accessible
  • Maintain an 80% canvass ratio with 20% administrative work.
  • Be responsible for all canvass on-boarding and terminations.
  • Ensure all canvassers receive appropriate ongoing support
  • Ensure that the canvass team is fully stocked with all materials needed to work
  • Develop a weekly canvass schedule
  • Ensure the canvass tracking documents are accurately updated in a timely manner.
  • Ensure payroll is completed each period accurately.
  • Read and respond to emails in a timely manner and keep a Google calendar up to date.
  • Keep track and be accountable for canvass staff’s vacations, sick days and time off. This will also be tracked by the Development Director.
  • Support the Development Director with events planning and special project execution, where applicable.
  • Assist the Development Director in the creation of innovative CRM practices to increase overall digital donor engagement
  • Other duties, as required.


Qualifications

  • Superb interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to confidently and compassionately handle conflict resolution
  • Strong ability to multitask and effective time management
  • Ability to motivate, strategize and grow a canvass team in both high and low season
  • Strong proficiency with Google docs, Microsoft Excel
  • Proficiency with NationBuilder an asset (training will also be provided)
  • Previous experience working with CRMs an asset
  • An understanding of anti-oppressive practices an asset
  • First Aid an asset
  • Multilingualism an asset

Please send a letter of interest and resume by Tuesday February 6th at 5pm EST to the attention of: Maya Menezes, Development Director
maya@torontoenvironment.org

Interviews will be held on a rolling basis.

The Toronto Environmental Alliance (TEA) is committed to employment equity and creating a workplace that represents the diversity of Toronto. TEA is an equal opportunity employer and encourages members of equity-seeking groups to apply. Women, people of colour, people with disabilities, those who identify as LGBTQ2S and those who identify as Indigenous are encouraged to apply for this position and self-identify.

Accessibility:

Unfortunately, the TEA office is not wheelchair accessible. However, TEA will make accommodations during the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.

Only shortlisted applicants will be contacted. No phone calls please.